Experience our version of Proactive Customer Service!

Give your organization the technology foundation to scale your business.

Shring can simplify your life with single-point-of-accountability support, rapid-response coverage around the clock.

IT support servicesOur IT support solutions offer you the flexibility to only use the resources you need when you need them. We offer support solutions that give you options ensuring that you’re getting the most for your financial investment.

Through flexible high-performance support models, we assist clients to optimize the support environment enabling faster response, more resiliency, and providing reliable tools to support your organization.

All support solutions include Shring’s standard Support Services offerings shown below.

Why Shring Is Different

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Instant Response Times

While the majority of our responses are immediate. Shring does have published Service Level Commitments that we consistently exceed. Our response times are the same for email, voice, or chat. Well beyond your expectations.

No Trip Fees

If it can’t be addressed remotely, we’ll come on site at no additional cost to you! Unheard of today. In fact, many “break/fix” providers will charge you a “trip fee” before they even head your way.

Guaranteed Work

Shring guarantees our work. If we are unsuccessful in accomplishing your satisfaction … it’s on us! This shows the confidence we have that we will exceed your expectations.

No Generic Help Desk Here!

You will always be working with the same people. There’s a reason why we dedicate teams to customers. This allows us to learn your specific intricacies of your operations and business.

Certified Professionals

Our team is professionally certified by multiple industry-standard criteria such as Microsoft, Cisco, Sonicwall, HP, Dell, and many more! As you know the technology arena is constantly changing therefore we are currently adding new expertise as well as to stay on top of existing tech.

Wider/Deeper Experience

Our expertise allows Shring to pull from resources deep in particular expertise for specific needs or projects. The Shring Team consists of individuals who have years of experience across all aspects of tech in the business model. We have folks who have in-depth knowledge of voice and data technologies with a special focus on security and threat prevention.

Proactive Management

Be clear … we are not a “break/fix” organization! Today tech requires proactive management. Proactive Management Infrastructure security & performance monitoring … allows identifying potential problems before they become BIG problems.

Tailored Support Models

We have the ability to design custom technology solutions specific to your operational and budgetary needs. We abhor “cookie-cutter” solutions designed for the masses. At Shring we are focused on your business and budget … not a product line.

OK … so any reputable technology services organization provides the same … right? Does yours?

Compare these offerings to your current technology services provider. If you aren’t receiving this level of Customer Service… then you should ask yourself why? Experience the Shring fanatical customer service and give your organization the technology foundation to scale your business.