IT Support Services

While the majority of our responses are immediate. Shring does have published Service Level Commitments that we consistently exceed. Our response times are the same for email, voice, or chat. Well beyond your expectations.

If it can’t be addressed remotely, we’ll come on site at no additional cost to you! Unheard of today. In fact, many “break/fix” providers will charge you a “trip fee” before they even head your way.

Shring guarantees our work. If we are unsuccessful in accomplishing your satisfaction … it’s on us! This shows the confidence we have that we will exceed your expectations.

You will always be working with the same people. There’s a reason why we dedicate teams to customers. This allows us to learn your specific intricacies of your operations and business.

Our team is professionally certified by multiple industry-standard criteria such as Microsoft, Cisco, Sonicwall, HP, Dell, and many more! As you know the technology arena is constantly changing therefore we are currently adding new expertise as well as to stay on top of existing tech.

Our expertise allows Shring to pull from resources deep in particular expertise for specific needs or projects. The Shring Team consists of individuals who have years of experience across all aspects of tech in the business model. We have folks who have in-depth knowledge of voice and data technologies with a special focus on security and threat prevention.

Be clear … we are not a “break/fix” organization! Today tech requires proactive management. Proactive Management Infrastructure security & performance monitoring … allows identifying potential problems before they become BIG problems.

We have the ability to design custom technology solutions specific to your operational and budgetary needs. We abhor “cookie-cutter” solutions designed for the masses. At Shring we are focused on your business and budget … not a product line.