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How Managed IT Services Reduce Downtime and IT Costs
Learn how managed IT services reduce downtime and IT costs through monitoring, cybersecurity, backup, faster support and better IT planning.
Extortion without encryption: the newer attack
Attackers increasingly skip the encryption and simply take your data, then threaten to publish it. Backups do not answer that threat.
Microsoft finally fixes these Teams issues
Some long-requested fixes are finally rolling out in Microsoft Teams, removing everyday irritations.
Technical debt: the tax you pay every day
Nothing has failed. Everything is just slower and fussier than it should be. That accumulated drag has a name, and a cost you can measure.
AI browsers at work: decide before, not after
AI browsers can read every page your staff open, including the ones with client data on them. That is a decision worth making deliberately.
PowerPoint drops its “Reuse Slides” feature
A time-saving feature is missing from PowerPoint. Luckily, there are a couple of workarounds.
At last: Sync passkeys across your devices
There’s a smarter, safer way to log in. Microsoft is about to make life a lot easier.
“Ask Copilot” is coming to your Taskbar (but only if you want it to)
Microsoft is testing something new in Windows 11 that could change how you search, click, and get things done.
Microsoft Edge introduces a new scam protection tool
Those fake “your computer is infected” pop-ups could soon be a thing of the past thanks to Edge.
Is your team using AI well? Copilot can tell you
You’ve adopted Copilot and the benefits are huge. But is your team as enthusiastic as you are?
How to help your people be AI confident
Do employees feel worried or judged for using AI? Here’s how to give them confidence.
Never lose a Word document again
That sick feeling when your computer crashes and hours of work vanish? Microsoft has an update for that.
Copilot brings Microsoft and Google together
Wishing your Windows apps and Google tools would work together? Now they can, thanks to Copilot.
AI audio translation previews in Microsoft Edge
A new AI upgrade in Edge could remove language barriers and make global content instantly accessible.
New: You decide what Copilot remembers
Microsoft’s latest update puts you firmly in the driver’s seat over what AI assistants remember.
Beware fake apps containing malware
How do you know the app you just downloaded is really what it claims to be? Even careful employees get fooled.
80% of malware is powered by AI
Cybercrime is evolving fast and AI is changing the game for hackers. Is your business ready?
Smoother, smarter dictation in Windows 11
A new Windows 11 feature makes dictation smoother and far more precise, first time.
Ransomware: what actually decides your recovery
Whether ransomware costs you a morning or a month is decided long before the attack, by decisions you have already made about backups and access.
New: Windows 11 AI Agent helps with Settings
A smarter way to find and change settings, faster and far less frustrating.
More good news for accessibility in Windows 11
Something new in Windows 11 helps you understand charts and images in documents.
Better battery life for Windows 11 laptops
Big changes could help your team work smarter and stress less about finding outlets.
Outlook will flag your most important emails
Outlook’s latest feature helps you cut through the noise and spot the emails that matter.
Access creep: who can reach your data right now?
Permissions get granted and almost never removed. Over a few years that quietly turns one compromised account into a company-wide problem.
Passkeys, explained without the jargon
Passkeys replace the password with something that cannot be phished, guessed, or reused. Here is what they are and where to start.
Why new hires are your biggest security gap
A new employee’s first weeks are when they are least able to spot a scam and most likely to be targeted. Here is how to close that window.
Windows 10 support has ended. Now what?
Windows 10 no longer receives security updates. Every machine still running it is now a permanent, unpatchable opening — here are the real options.
Warning: That antivirus website could be a fake
Scammers have been creating replica antivirus downloads that steal your data instead of protecting it. Here’s what to watch out for.
Exciting new formatting tools for Notepad
A quiet update for Notepad could change how you take notes, prep for meetings, or share quick updates. Simple, fast, and now a bit smarter.
What modern email security actually stops
Spam filtering solved the easy problem years ago. The messages that cause real damage now are the ones that look completely normal.
Nobody targeted you. That is how it works now
Attacks on small businesses are automated and indiscriminate. Being too small to be interesting stopped being protection years ago.
This new search feature in Edge is a revolution
Microsoft’s Edge browser has an amazing new search feature that we think is a total game changer, and the most compelling reason yet to switch.
Bridging the trust gap between your employees and AI
Employees reluctant to use AI? It may be a lack of trust. We explain how to show them AI makes work better for everyone.
And the award for most common phishing scam goes to…
Which phishing scam are you and your employees most at risk from? We tell you about the most common phishing emails and how to stay safe.
Before you replace your slow PCs…
Windows PCs running slowly doesn’t mean it’s time to replace them. There are other ways to give things a boost. We’ll tell you how.
The little things that make a big difference
Microsoft’s made another update to Windows 11, and while it’s a small one, it could make a big impact. We have all the details.
Cyber attacks: Stronger, faster and more sophisticated
A new cyber security report has brought some bad news: Cyber attacks are getting stronger, faster, and more sophisticated. We have the details.
An AI-charged blast from the past
Microsoft Paint is all grown up, and it’s making a supercharged comeback thanks to AI. We have all the details.
Unwrap the gift of knowledge: 5 free AI courses by Microsoft
Microsoft has a business-boosting gift you won’t want to miss — five free courses about AI, with the details and links to each course.
You’re not imagining it, video calls ARE stressful
Video calls stressing you out? You are not alone. Science backs up the negative effects of too much camera time, and we have the solution for your team.
Is app overload slowing down your team?
How many apps and chat services are your employees juggling every day? It may be making your business less productive. There is a simple solution.
You’ve heard of Copilot… but what is it?
You may have heard about Microsoft Copilot, but what is it? And will it really make a difference to your workday or business? We explain it all here.
SHOCK STAT: A third of business owners don’t trust their staff
Do you trust your employees with sensitive business data? You may be shocked how many owners do not, and why. We have the answers.
It’s time to say goodbye to traditional passwords
Passwords could soon be a thing of the past, thanks to Passkeys. If you hate passwords, our latest tech update will make your day.
Are you using the all-new Teams yet?
Tired of waiting for Teams to load? Microsoft rebuilt it from the ground up. The all-new Teams is faster and uses less memory. Here are the details.
Never mind “can’t teach an old dog new tricks”…
New research on people under 40 reveals a worrying attitude toward cyber security. We tell you what it means for your business.
That long password isn’t keeping you better protected
Even 15-character passwords can be cracked by cyber criminals. Our latest tech update explains what to do instead.
Get ready for another game-changer from Teams
Microsoft is working hard to lead the AI revolution, and its latest Teams update makes it a front-runner. Here is why the potential is unlimited.
Are you ready for Windows 11 to get even better?
Windows 11 has already boosted our productivity and saved us time, and it is not finished improving our working lives yet. We have all the details.
That phishing site? Gone in 600 seconds
A surprising stat about phishing websites, with good news about an enhanced way to protect your business.
The end of an era: Goodbye WordPad
Ever opened WordPad when you meant Notepad? That problem will soon be gone for good.
Beware these “too good to be true” Facebook ads
Facebook is great for advertising, but criminals have a new scam you need to be aware of.
Tempted to test new features before everyone else? DON’T BE!
Accidentally download a fake beta app and you could put your business at risk. Here's why.
And breathe… the “file too large to send” problem is over
Microsoft has a fix for one of the oldest, most frustrating Outlook problems: files too big to send.
Microsoft and Samsung team up to boost work phone security
Microsoft and Samsung have joined forces to keep the data on your work mobiles safe and secure.
Is that Microsoft email actually a phishing attack?
Which company has become the number one most imitated in phishing scams? We'll tell you.
Google Calendar has a great update for hybrid workers
Google Calendar's new feature lets you share multiple work locations each day.
3 ways AI makes almost any business task easier
AI tools like ChatGPT and Bard can boost productivity and actively grow your business. How?
The hidden dangers of free VPNs: Are you at risk?
Free VPNs may seem tempting, but they could be exposing your data to cyber criminals.
Is this the ultimate browser for business?
A new browser keeps work and personal browsing totally separate. Here's how it works.
Scary stat: 87% of businesses hit by this in the last year
Cyber attacks aren't reserved for big corporations. Here's how to protect your business.
This is the latest trend in phishing attacks
Cyber criminals are using images embedded into emails. Here's how to protect your business.
Privacy alert: Change this setting in Edge, now
A setting in Edge sends the images you view online to Microsoft. Here are the details.
Browse with confidence: Microsoft Edge’s security boost
Microsoft Edge is introducing new security-boosting features to help you stay one step ahead.
Now AI can make your Teams meetings more productive
Teams Meeting Recap summarizes your meetings and lists the action points. See its other benefits.
Stop! And think, before you act on that email
Don't fall victim to cyber criminals. We explain what a BEC attack is and how to protect your business.
Is your business data at risk? Don’t take chances with old tech
Old computers and drives can put sensitive data at risk. Here's how to dispose of them safely.
Here’s how cyber criminals try to hack your accounts while you sleep
It's called a fatigue attack. Microsoft Authenticator's latest feature will help stop it.
The final curtain call for Windows 10: What you need to know
No new feature updates for Windows 10, so maybe it's time to upgrade to Windows 11.
Windows 11 optional update: Why it’s better to wait
Microsoft lets you trial new features before general release in Windows 11. Here's why to wait.
Can your business go green by switching to the cloud?
Cloud computing streamlines operations and cuts costs, but is it really greener? Let's look.
Charging in public places? Watch out for “juice jacking”
Public charging points can be risky. They've been in the news after an FBI warning.
LinkedIn takes action to tackle fake accounts
LinkedIn is introducing new verification features to help tackle fake accounts.
Microsoft hints at some exciting Windows 12 developments
Windows 11 still feels new, yet there’s already speculation about Windows 12 arriving soon.
Criminals are exploiting AI to create more convincing scams
AI chatbots can generate convincingly human text, and criminals are putting it to sinister use.
3 essential security tools for every business
Your data is one of your most valuable assets. Keeping it safe should be a top priority.
Microsoft 365 makes Multi-Factor Authentication easier
Microsoft plans to enable Multi-Factor Authentication directly in Outlook for many 365 business users.
Are your productivity tools actually slowing you down?
If productivity tools aren't embedded properly, tasks can end up taking longer than they should.
Bot malware is a growing security threat
Malware bots steal whole user profiles: a complete snapshot of your ID and settings.
Don’t forget your phone when you think about cyber security
Phones are a goldmine of private information and can become a gaping hole in your cyber security.
Let’s start talking about AI
From Alexa to Siri, AI is already all around us. Let's decode some of the language.
Cyber attacks are getting bigger and smarter. Are you vulnerable?
The biggest ever DDoS attack was reportedly blocked, and more businesses face huge ransom demands.
AI is making phishing scams more dangerous
AI chatbots are fun, but criminals have found ways to use AI for more sinister purposes.
Is your security focusing on the right things?
Only a third of businesses prioritize detection, while two thirds focus on prevention.
Younger employees have different attitudes to cyber crime
If you employ anyone aged 16 to 19, pay special attention to their cyber security training.
Take action to avoid a devious new phishing scam
This unusually smart malware impersonates a highly trusted brand name to get a foot in the door.
When did you last have a health check?
Book an IT check-up to get in great shape for the journey ahead, just like you do for your car.
Are your younger employees experiencing ‘tech shame’?
Gen Z and Millennial employees can be less tech savvy than expected, leading to a sense of tech shame.
A little trust can go a long way
Countless employers still don't trust people to do their best work unless they're in the office.
Windows is the prime target for cyber criminals
With its dominance in the workplace, Microsoft Windows has become the prime target for cyber criminals.
When can you finally forget your password?
Passkeys are set to take over from passwords for a safer, more secure way to log in.
Are your people Christmas shopping from work?
Almost half of social media users admit to falling for shopping scams. Is your business protected?
Zoom wants to be the new Teams
Zoom is chasing a piece of the MS Teams action with a whole suite of new features and services.
Why you will not be fine on this Cloud9
Fake Flash messages are cover for a new botnet campaign. Chrome and Edge users could be targets.
Are you losing hours each week setting up video calls?
You could be losing a full working week per team member to the hassle of setting up video calls.
Don’t walk the plank with pirated software
Many small and medium businesses would consider pirated software to save money. Don't do it.
The Facebook Fiasco and Why You Shouldn’t Be Surprised
Facebook announced a massive data breach affecting at least 50 million users. Here's why.
Some employees won’t stop using apps that could be a security risk
Many of the apps and tools your business uses now are different from before the pandemic. That has a cost.
Are you making these cyber security mistakes?
We’re warned about new threats daily. Last year, ransomware attacks alone affected 81% of businesses.
The importance of keeping your devices updated
Hate those update notifications? Keeping devices updated is one of the simplest ways to stay protected.
Is this the end of passwords… forever?
No one likes passwords. Creating, remembering, typing them in. Could this be the end of them?
Digital Transformation and how it can help your business grow
We’ve all seen a lot of change. How has your business changed the way it operates, and where next?
Three ways to keep your phone protected
We rely on our phones for everything, especially running our businesses. Here’s how to protect yours.
Are your remote employees using faulty equipment?
A new report found 67% of remote workers are using faulty tech when working remotely.
Resource – Protect yourself from phishing
Phishing attempts to steal your money or identity by getting you to reveal personal information.
PHISHING ATTACKS SUBSTANTIALLY INCREASE ALMOST OVERNIGHT
An important alert from the Shring Support team: a huge uptick in spear-phishing attack attempts globally.
PHISHING? What the?
Phishing is the current choice of attack hackers use to gain entry to restricted networks. Here’s why.
Is that Dropbox email real? How to check
Wondering whether no-reply@dropbox.com or a dropboxmail.com message is legitimate? Here is how to tell a real Dropbox notification from a convincing fake.
Is that Xfinity email a scam? How to tell
Xfinity and Comcast phishing emails look convincing and reach non-customers too. Here is how to check whether the message in your inbox is genuine.
Digital “Spring Cleaning” Checklist
As Spring approaches, take a few minutes to give your digital self a good cleaning.
CryptoWall Infection via PDFs
A newly detected drive-by attack encrypts files then demands payment, hidden inside legit PDFs.
Alert – Google Docs Phishing Scam
A large amount of malicious Google Docs emails are going around. It’s not from Google.
This is NOT a legit Firefox Update!
That Firefox update prompt may not be legit. Here’s what to watch out for.
Fake RingCentral voicemail emails: how to spot one
Fake RingCentral voicemail notifications are convincing, including ones that appear to come from notify@ringcentral.com. Here is how to check before you click.
Our support team is here to help
Can’t find what you’re looking for? Open a ticket in the support portal or give us a call — you’ll reach real people who know your systems.